- How to deliver successful Culture Change when a long established culture is entrenched.
- Know and fully understand where the current culture is and why.
- Decide where the organisation is going and re-define the strategic direction.
- Ask what are the 3-5 most important values you would like to see represented in the new culture?
- Are these values compatible with your current organisational culture? Do they exist now? If not why not?
- Do you really want everybody to be leaders, should some just be managers?
- Leadership is one characteristic of an effective manager.
- Managers often think in terms of production and leaders think in terms of future.
- I passionately feel as we proceed into the future, all managers will need effective leadership skills also.
- How do you judge when to step in and when not to step in as a leader?
- Develop a great degree of self-awareness as a leader.
- Let people know you trust them (work together to find common ground).
- Encourage people to think for themselves.
- Set clear boundaries
- Know when to let go, sometimes leaders can be control freaks.
- How to delegate, not dump on people during change.
- When you delegate, as opposed to dumping, you give the other person the same authority to complete the task as if you had done it yourself.
- You can delegate authority, but you cannot delegate responsibility, it is up to you to see the person is adequately trained before you delegate to them.
- Set your ego aside.
- Delegate the objective not the procedure (clear standards as to what exactly you are looking for).
- Be patient – at first it will slow you down to stop and train, however in the long run it will increase your productivity in leaps and bounds.
- How do you know what people think of you as a leader?
- Ask them.
- Create a culture of honesty and openness.
- Be engaged as a leader and use the rewarding relationship questions.