- “All appears to change when we change.” – Henri Amiel
- Ask yourself, what does team change look like?
- Establish a sense of urgency.
- Create a powerful vision.
- Communicate the vision every day.
- Empower everyone and you to act on it.
- Be accountable (accountability achieved by being willing to have every choice scrutinized).
- Leadership through expectation (avoiding micro-managing, set high expectations and creating a culture of trust).
- Managing change in the 21st century is all about connection.
- Educate all leaders to be socially and self aware in three main areas:
- Empathy awareness – sensing perceptions and feelings.
- Organisation awareness– reading the groups emotional currents.
● Service awareness– anticipating and recognising customer needs.
- Learn to persevere. Very often change management processes can look like they are failing in the middle. Keep going.
- Have momentum reviews. Stop and celebrate along the way what you all have achieved.
- Silence the critics – move obstacles, keep moving forward.
- Show up and show you are capable of dealing with change.
- Every day in some small way, continue to build trust.
- Remember the how is as important as the what.
- Every day build on the old and step into the new.
- Be a great change role model.
- Be present and develop deep listening skills to whatever is happening on a day to day basis.
Remember to clarify progress every step of the way and celebrate each small step.